Post-Implementation Review determines, after the implementation of each phase, the level of success of a project, provides an opportunity for Stakeholders and participants to consider potential improvements both to the new software and for identifying lessons for future projects.
Common Problems
Common Symptoms
Missing or inappropriate post-implementation review.
Mistakes repeated from project to project.
Benefit measurement – against user specification and functional requirements - not undertaken.
Benefits of project not know or not clear.
Cost measurement not undertaken.
Cost of project not known.
Changes to internal processes, approvals, documentation, communication policy not based on project experience.