Search

Our consultants are highly exerienced in running 'real world' IT departments.

Reporting

Management information provided to IT and Executive Management highlights where resources are focused, how resource and budget conflicts may have arisen, what changes are being imposed on plans, their possible problems, causes and impacts on other departments or projects. This type of information indicates not just cost allocation information but also where IT and business may be drifting apart.

Common Problems		Common Symptoms
Roles and responsibilities not clarified.		Busy staff fail to inform management of key decisions. No –one likes to deliver bad news.
Missing or ad hoc management reporting; unclear communication policy.		Management unaware of progress or lack thereof.
Failure to collect IT metrics or measure project milestones.		IT management information not available or vague.


Process Picker	Relevant Services		Case Histories & Examples
Process Assurance	Corporate IT Strategy		Insurance - Process Assurance
Project Management	Organisational Assessment		Banking - Requirements Capture
Change Control	Process Assurance		E-Commerce Utility Vendor
Documentation	Audit & Assess Development Department