Train

The users of the software are trained to ensure that they understand how to navigate it and use it.

Train – Training of Software & Applications

Common Problems		Common Symptoms
Insufficient user training		User confidence low; users fail to use software or avoid this altogether.
Poor or missing system documentation
Trainers not trained

Process Picker	Relevant Services		Case Histories & Examples
Development Lifecycle	Make or Buy		E-Commerce Utility Vendor
User Test	Process Assurance		College System Vendor
Launch, Deployment & Project Closure	Mentoring		Flexible employee benefits provider
	Project Brief Workshop